Specialist Agreement

1. Independent Contractor Status

As a Specialist on Fixperts, you are an independent contractor and not an employee, agent, partner, or franchisee of Rapid Digital Growth Ltd or Fixperts. You are solely responsible for your own tax obligations, insurance, equipment, and compliance with applicable laws.

Nothing in this agreement creates an employment relationship. Fixperts does not control how you perform your services — we only provide the technology platform to connect you with Clients.

2. Licences and Qualifications

You must hold all licences, certifications, registrations, and insurance required by law to perform the services you offer. This includes but is not limited to:

Fixperts reserves the right to verify your licences at any time and to suspend your account if you cannot provide proof of valid licences for the services you offer.

3. Fee Structure

The Fixperts fee is automatically deducted from your payout when payment is released by the Client. You will always receive your quoted amount minus the applicable fee.

Example: You quote $200 for a job. After your trial period, you receive $184 ($200 minus 8% = $16 fee). Clients pay exactly the quoted amount — there are no extra fees or surcharges added on top.

Fixperts reserves the right to change the fee structure with 30 days written notice to all Specialists.

4. Payments and Payouts

All payments are processed through Stripe. To receive payments, you must connect your bank account through the Stripe Connect onboarding process in your Fixperts dashboard. Fixperts does not store your bank account details — these are held securely by Stripe.

Payouts are initiated automatically when a Client confirms job completion. Funds typically arrive in your bank account within 1-2 business days depending on your bank.

Payments are held in escrow until Client confirmation. If a dispute is raised, payment may be withheld until the dispute is resolved.

5. Tax Obligations

As an independent contractor, you are solely responsible for all tax obligations arising from your earnings on Fixperts. This includes:

Fixperts provides an earnings summary in your dashboard to assist with tax filing. We recommend consulting a tax professional for advice specific to your situation.

6. Code of Conduct

As a Specialist on Fixperts you agree to:

• Provide services to a professional standard as described in your quote
• Arrive at agreed times and communicate promptly if delays occur
• Never request contact details or arrange payment outside the Fixperts platform
• Treat all Clients with respect and professionalism
• Only quote for work you are qualified and licensed to perform
• Not misrepresent your qualifications, experience, or reviews
• Leave the Client's property in the same condition as found
• Hold appropriate public liability insurance for your trade

7. Account Suspension and Termination

Fixperts may suspend or permanently terminate your Specialist account for any of the following:

• Arranging payment outside the Fixperts platform
• Requesting Client contact details through in-app messaging
• Performing work without required licences
• Repeated cancellations of accepted jobs
• Fraudulent activity or misrepresentation
• Abusive behaviour toward Clients or Fixperts staff
• Rating below 3.0 stars with repeated complaints
• Repeated disputes ruled against you

8. Contact